Investor Grievances Escalation Matrix
Details of | Contact Person | Address | Contact No. | Email Id | Working Hours |
Customer Care / Client Servicing | Nandini Ghadshi | 602, Boston House , Andheri – 400093 | 022 – 40002600 | nghadshi@finquestonline.com | 09:30 hrs to 17.30 hrs (Monday to Friday) |
Head of Client Servicing – DP | Mayuresh Bhogate | 602, Boston House , Andheri – 400093 | 022 – 40002632 | mbhogate@finquestonline.com | 09:30 hrs to 17.30 hrs (Monday to Friday) |
Head of Customer care – Broking | Deepak Chavda | 602, Boston House , Andheri – 400093 | 022 – 40002624 | dchavda@finquestonline.com | 09:30 hrs to 17.30 hrs (Monday to Friday) |
Compliance Officer – Broking | Deepak Chavda | 602, Boston House , Andheri – 400093 | 022 – 40002624 | dchavda@finquestonline.com | 09:30 hrs to 17.30 hrs (Monday to Friday) |
Whole Time Director – Compliance officer – DP | Hardik B Patel | 602, Boston House , Andheri – 400093 | 022 – 40002600 | hpatel@finquestonline.com | 09:30 hrs to 17.30 hrs (Monday to Friday) |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or https://investorhelpline.nseindia.com/NICEPLUS/ or with CDSL at https://www.cdslindia.com/Footer/grievances.aspx Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal/Depository Portal”.
Corporate Address
Mumbai
602, Boston House, Suren Road, Near WEH Metro Station, Andheri East, Mumbai – 400 093
022-4000 2600